Owner Guarantees

1

Tenant Placement Guarantee

If we place a tenant and they break their lease during the first 12 months – we will re-lease it for free.
2

Rent Deposit Guarantee

We know you want your money fast. So, we ACH your tenant rent into your bank account no later than the 10th day of each month.
3

Management Fee Guarantee

We believe that if we cannot collect the rent then we should not get paid. You only pay us a management fee if we successfully collect the rent due.
4

Response Time Guarantee

Nobody likes to wait for a response, we promise to respond to all communication within 24 business hours.
5

Legal Compliance Guarantee

We ensure full compliance with federal, state and local fair housing laws.
6

24/7 Online Reports

We provide you with secure online access to monthly statements, inspection reports, invoice copies, tax reports and rental history.
7

Property Inspections

We perform full interior semi-annual, move-in and move-out inspections with documented checklist and monthly exterior inspections.
8

Maintenance Contact Center

Our 24/7 maintenance contact center is always open to protect your property around the clock. We have low, normal and urgent protocols to ensure cost control and prescreen all of our vendors.